Frequently Asked Questions
Here, HRs can find answers to frequently asked questions.
How many HRs can supervise each store department?
A maximum of two HRs may supervise each store department.
Am I required to use grammar?
Grammar is always required in all BloxLane games and in ban reasons, but it is not mandatory in private servers. Please keep in mind that grammar is not required in the BloxLane Discord server.
Can I go off-duty as an HR?
No, HRs may not go off-duty. HRs have additional responsibilities and can order or check out from staff while on-duty.
If I need to go AFK while in-game, what should I do?
If you need to go AFK while in-game, stand against a wall or head to the staff room. If you anticipate being AFK for five or more minutes, you are encouraged to leave the server. Staying AFK for a prolonged period of time will result in a potential punishment.
What classifies as demanding a promotion?
Demanding a promotion is when a staff member tells you to promote them. An example of this would be a staff member saying, "GIVE ME A PROMOTION RIGHT NOW" or "I don't understand why I haven't been promoted after working for six hours. Give me a promotion." If this occurs, be sure to issue a logged warning in #reform-logs. If this is their second offense, contact an Assistant Executive Board+ to issue a demotion. Phrases such as "I've worked for six hours and still haven't been promoted," "Aw man, I worked so hard and didn't get promoted this shift," or "Can I be promoted because I've had this role forever?" are not punishable. If in doubt, speak to your colleagues in #hr-room.
If I were to resign or get demoted, can I claim another HR rank again?
Yes, if you were to resign or get demoted, you are permitted to claim another HR rank. Note that you may not claim the same rank more than once.
May I purchase items while at the store?
Yes, all HRs are highly encouraged to test LRs’ and MRs’ greetings, provide feedback if necessary, and purchase items at the store.
My account has been compromised. What should I do?
In this case, inform an SHR immediately. One will be able to assist you and take action.
Can I oversee or supervise at training sessions?
No, HRs can only participate by hosting, co-hosting, or training. SHRs are the only individuals permitted to oversee training sessions.
Do I need the HR badge as a High Rank?
No. If you cannot afford the badge, you may wear the free BloxLane uniform by simply interacting with the lockers, which can be found in the staff room.
I want to know why someone was blacklisted or permanently banned. Who can check that?
Ping an SHR with the individual’s username to check for the punishment reason.
I am unable to attend my scheduled session, so what should I do?
If you are unable to attend your scheduled session, you must find a suitable replacement as soon as possible. Additionally, inform the SHR scheduler immediately in #session-claiming about the change.
Someone claims to have purchased their rank, but Jupiter did not rank them. What should I do?
Instruct the individual to create a ticket in the BloxLane Discord server. Do not rank the player.
If a player claims to be demoted without reason, what should I do?
If a player claims to have been demoted without a reason, HRs have the ability to investigate the situation by reviewing the demotion reason(s) logged for the LR or MR. This can be done by searching the player's username in #reform-logs, where demotion logs for LRs and MRs are typically found. It is important to note that most LR demotions are not logged, with the exception of LRs demoted for hinting. In cases where no demotion log is found for the player, it is possible that they have either been blacklisted or permanently banned. To determine if a player is blacklisted or permanently banned, HRs can seek assistance from an SHR.
What are the rules in private servers?
In BloxLane private servers, HRs are expected to maintain a professional behavior and adhere to all regulations. It is crucial that HRs do not engage in activities that violate BloxLane's rules, as they are fully applicable in private servers as well. However, there is no requirement for grammar usage in private servers.